IE 7 and .chms

Subject: IE 7 and .chms
From: "Rowles, Carol" <Carol -dot- Rowles -at- fnf -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 16 Feb 2006 11:11:41 -0500

I have set up IE 7 on a test machine. When I try to view .chm files
created with RoboHelp X5, either through the application, or directly by
opening the .chm, I get a message: Navigation to the webpage was

After doing some research on the web, I found a site that says that
"this message is generated by IE when entries in the users HOSTS file
are preventing access from one or more servers designated in the web
page. In most cases, this occurs from 3rd party ad servers such as
"doubleclick", where the "Navigation canceled" message replaces an ad
banner in a hidden frame within the viewing page."

Can anyone explain to me what this means or how to fix it? We cannot
tell our customers that they cannot use IE 7. Thanks

Carol S. Rowles
Paralegal/Tech Writer

Fidelity Information Services, Inc.
Empower Division
50 S. Water Avenue
Sharon, PA 16146
Phone: 724-981-5087
Fax: 724-981-5092

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