Re: Probs Opening CHM Files

Subject: Re: Probs Opening CHM Files
From: "Mike McCallister" <workingwriter -at- gmail -dot- com>
To: "Keith Hansen" <KRH -at- weiland-wfg -dot- com>
Date: Mon, 13 Mar 2006 15:13:41 -0600


My knee-jerk response is that your co-worker's CHM-creating engine has
gone corrupt. This would be especially true if the same thing happens
on multiple projects. If that's the case, reinstall RoboHelp on her

This guess assumes that your RH and IE versions are the same. If she's
gotten hold of the IE 7 beta, I'd point the finger in that direction.


Mike McCallister

On 3/13/06, Keith Hansen <KRH -at- weiland-wfg -dot- com> wrote:
> Interesting RoboHelp problem ... see if anyone can shed any light on
> it...
> Scenario #1:
> * In RoboHelp, my co-worker generates a help project as a Microsoft HTML
> file. It appears to generate OK.
> * When she tries to open the compiled .CHM file, it won't open.
> * I can't open the .CHM she generated on my PC either.
> Scenario #2:
> * In RoboHelp, I take the same help project. I also generate the help
> project as a Microsoft HTML file. It appears to generate OK.
> * I can open the compiled .CHM file on my PC.
> * My co-worker can't open the .CHM file I generated on her PC.

Mike McCallister
Technical Writing Consultant, Compuware
Author, "SUSE Linux 10 Unleashed"

WebWorks ePublisher Pro for Word features support for every major Help
format plus PDF, HTML and more. Flexible, precise, and efficient content
delivery. Try it today!.

Doc-To-Help includes a one-click RoboHelp project converter. It's that easy. Watch the demo at

You are currently subscribed to TECHWR-L as archive -at- infoinfocus -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to lisa -at- techwr-l -dot- com -dot- Visit for more resources and info.

Probs Opening CHM Files: From: Keith Hansen

Previous by Author: Re: Writing technical articles
Next by Author: UL 1492 documentation guidelines
Previous by Thread: Probs Opening CHM Files
Next by Thread: Re: Probs Opening CHM Files

What this post helpful? Share it with friends and colleagues:

Sponsored Ads