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> Most people turn to the docs for one reason only, and only when they
> absolutely have to do so: to help them solve a problem or accomplish
I'm never bored when I look up a phone number, but I'm not engaged
either. I'm just using the phone book as part of an intermediate step
towards a goal.
Boredom is related to certainty. If I know something already, I can be
bored by hearing about it again. (too easy)
If I think it's impossible to know, like physics, in my case, I can
claim boredom when hearing about it. (too hard)
So it has to be familiar enough that I feel safe, but novel enough to
awaken my interest. (just right)
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