RE: Question on responsibilities

Subject: RE: Question on responsibilities
From: "Abels, Marci A [NTK]" <Mercedes -dot- A -dot- Abels -at- sprint -dot- com>
To: <arroxaneullman -at- aol -dot- com>, <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 4 Apr 2006 12:49:29 -0500

Oh, yeah, "I'll find out" will get you in trouble every time!

That's how we got into doing work flow diagrams, service level
agreements, online help, and some other stuff. 8^)

Marci Abels | Technical Writer II | Career Professional
Process Development & Documentation Center (PDDC)
"Building Extraordinary Processes, One Owner at a Time"
Network Services | Business Operations (BIZOPS)
Office (913-794-4347) | Mobile (913-579-1929)
6220 Sprint Parkway |KSOPHD0504 - 5B714 | Overland Park, KS 66251

-----Original Message-----
From: arroxaneullman -at- aol -dot- com [mailto:arroxaneullman -at- aol -dot- com]
Sent: Tuesday, April 04, 2006 12:38 PM
To: Abels, Marci A [NTK]; techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Re: Question on responsibilities

My boss and I have been working on perfecting our workflow diagrams for
about six months. I still think there is too much information crammed in
one visual space, but we're bumping heads with marketing who wants to
use our workflow diagrams to make us look good. I think they just give
potential clients a headache. Again, we've been working on perfecting

"Other tasks"? Websites, newsletters, templates (letters, forms, emails,
etc), and whatever they con me into doing this week.

Speaking of this week... anyone ever run a listserve? I got asked if I
knew how to set one up. "I'll find out" was my response.


-----Original Message-----
From: Abels, Marci A [NTK] <Mercedes -dot- A -dot- Abels -at- sprint -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Sent: Tue, 4 Apr 2006 12:19:00 -0500
Subject: Question on responsibilities

Does anyone do work-flow diagrams as a part of their regular dutues?
What about documents that list out the responsibilities and deliverables
between internal organizations?

What other tasks, other than instructional, might be completed by TWs in
the course of your jobs?


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