RE: (no subject)

Subject: RE: (no subject)
From: "Hickling, Lisa (TOR)" <lhickling -at- Express-Scripts -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 12 Apr 2006 08:07:49 -0500

More precisely, you can use a script to write the HTML page's
document.title property as the subject of the mailto.

Just one caveat: users may ultimately view email links from help topics
as just another route for contacting your company's Customer Service
Dept. The last time I allowed email feedback from the help topics,
docs -at- myco -dot- com was flooded with tickets that had nothing to do with the

Lisa H.

-----Original Message-----
From: Sandy Harris
Subject: Re: (no subject)

Stacia Marlett <smarlett -at- digitalriver -dot- com> wrote:
> <sandyinchina -at- gmail -dot- com> wrote:
> > ... I passionately hate those online forms, ...
> > Why can't you just provide an email address ...

> ... there wouldn't be any
> way to track it back to a particular help topic if they use their
> client to send us feedback.

Actually, that's easy. You can put a subject into a mailto: URL
and when they click, it becomes the email's subject.

Sandy Harris
Zhuhai, Guangdong, China
******* Confidentiality Notice *******
ESI Canada -- Optimizing the value of drug and dental benefits

This email, its electronic document attachments, and the contents of its website linkages may contain confidential health information. This information is intended solely for use by the individual or entity to whom it is addressed. If you have received this information in error, please notify the sender immediately and arrange for the prompt destruction of the material and any accompanying attachments.

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Ce courriel ainsi que tout document y etant joint de meme que le contenu des liens vers des sites Web peuvent reunir des renseignements confidentiels sur la sante. Cette information s'adresse uniquement a l'usager ou a l'organisation auxquels elle est destinee. Si vous avez recu ce message par erreur, veuillez en aviser l'expediteur immediatement et proceder a la suppression du document et des fichiers joints sans tarder.


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