Looking for re-packaging publishing app

Subject: Looking for re-packaging publishing app
From: mlist -at- safenet-inc -dot- com
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Mon, 8 May 2006 17:24:23 -0400


Our Tech Pubs department produces small documents in Word (then publishes as
PDF), some larger documents in FrameMaker (then publishes as PDF) and the
rest as RoboHelp WebHelp.
The Marketing department produces White Papers and various other documents
in Word (then publishes as PDF).

Somebody who seems to be a Sales-Eng in another division at our company got
my name and started asking questions for which I don't have the answer.

Here's the gist of what he wants:

"What I am really looking for is a way to create customized versions of the
documentation that the Tech Pubs and Marketing groups already
while being able add, delete, modify, and augment said content. This will
allow us
to deliver custom documentation for professional services engagements that
the organization's specific environment and needs. This would make keeping
with documentation updates and changes much easier on my end. One of my
is to provide this documentation in both a printed and an indexed,
searchable electronic
version. Ideally, it would be possible for the customer to add their own
work product to
this electronic version once it is delivered so that they could store all
information related
to their implementation in one place."

It's certainly a valid use, and these folks need to be able to respond a lot
faster and more specifically than we (with our [don't laugh] publication
schedules) do. In almost every case, they'll be concerned with products that
are already released and therefore have released documents.

What I've done is ask him some clarifying questions and pointed him at

But maybe there are already people doing what he wants to do, who could
share their solutions...?


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