RE: Using SnagIt to capture long drop-down list

Subject: RE: Using SnagIt to capture long drop-down list
From: "Spreadbury, David" <david -dot- spreadbury -at- tellabs -dot- com>
To: "Joyce Fetterman" <JoyceF -at- gtsoftware -dot- com>, "Joe Malin" <jmalin -at- tuvox -dot- com>, "Dana Worley" <dana -at- campbellsci -dot- com>, <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 12 May 2006 13:19:17 -0500

Something you said in the below response triggered a possible answer to
your problem. It will depend on the keyboard shortcut you are using.

Make sure your shortcut doesn't use the Alt key. I experienced a similar
situation and found that only using the Control key got around the issue
and changed all of my shortcuts appropriately.

In the example I sent you yesterday, I used the default Ctrl+Shift+P.
Apparently this combination works also. What I did yesterday did not use
the timed capture. I was able to define the pull-down area and then
select the pull-down arrow to capture the entire drop-down list.

-----Original Message-----
From: techwr-l-bounces+david -dot- spreadbury=tellabs -dot- com -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+david -dot- spreadbury=tellabs -dot- com -at- lists -dot- techwr-l -dot- com
] On Behalf Of Joyce Fetterman
Sent: Friday, May 12, 2006 1:06 PM
To: 'Joe Malin'; Dana Worley; techwr-l -at- lists -dot- techwr-l -dot- com
Subject: RE: Using SnagIt to capture long drop-down list

Joe Malin wrote:
<< I'm not sure what everyone is trying to do, but when I work with
dropdowns I use a timed capture. This allows me to open the list and
position my cursor on an item. When SnagIt takes over the screen, I then
capture a region that includes the list, the cursor, and so forth. I can
send an example for anyone who is curious.>>

Yes, I tried timed capture at the suggestion of TechSmith support.
the countdown, I opened the drop-down. When the countdown finished, the
cursor changed to cross-hairs to mark that area to capture. As soon as I
clicked to mark the area, the drop-down list disappeared.

And because it's a drop-down on a dialog for a software application
developing, I can't send the page to anyone to look at!

But if I do find a solution, I'll be sure to post it!

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