RE: Locating buried documents

[John Posada <jposada01 -at- yahoo -dot- com>]

Staying within Six Sigma parameters, I cannot give you a solution
because you don't know what the problms is. People not finding stuff
is not the problem...it is the symptom.

Sorry.

--- "Parrott, Kathleen E." <kathleen -dot- parrott -at- ngc -dot- com> wrote:

> Thanks for your input.  I'm presently taking the Green Belt
> training. I'm only on Lesson 9 of 20, so I'm not an expert 
> yet.  However, if I'm right, I still have to determine - 
> through analysis - just how to resolve the issue.  The Define 
> and Measure stage will show me what the problem IS, but it 
> won't tell me how to resolve the problem.  One must
> do one's own analysis. I have been wrong before, however. 
> 
> In the meantime, got any suggestions for the original question?


John Posada
Senior Technical Writer

"So long and thanks for all the fish."
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