Reviewers for localized materials - are they required?

Subject: Reviewers for localized materials - are they required?
From: "Localization Question" <localization_question -at- hotmail -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Wed, 31 May 2006 04:39:52 -0700

My company localizes its software using a third-party firm. For the most part, the service and quality seems excellent. However, there have been a few glitches and imperfections. I am wondering if we should be using reviewers or editors, who are, of course, fluent in the relevant language, to improve the localized documentation. The localization firm does include a reviewer.

So, three questions:
1) Does your company get linguistic experts, or any other sort of expert, to review localized materials?
2) Is it reasonable to simply trust the localization firm to be doing a good job? My colleagues and I have edited materials and caught the odd error, despite a complete lack of fluency.

3) If you do have additional reviewers, how did you get them and what is the relationship to your company?


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