Re: Customizing TOCs

Subject: Re: Customizing TOCs
From: Beth Agnew <beth -dot- agnew -at- senecac -dot- on -dot- ca>
Date: Tue, 13 Jun 2006 17:09:45 -0400

$$$Ka-ching! There is a way to do this, if the customer has funds for development. If you are getting paid the same amount for customization as for the usual, that would be a problem. I am sure it will take some time to determine the best way to meet this customer's needs. I just hope you (or your company) bills for it. That way you can pay a developer to figure out the how so all you have to do is implement it. Crass, I know, but if there is no compelling reason for this change other than "the customer wants it" then make sure it gets properly funded.

Sharon O'Neill wrote:

I have a customer who wants me to create a different online help system from the usual ones.
Beth Agnew
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Professor, Technical Communication
Seneca College of Applied Arts & Technology
Toronto, ON 416.491.5050 x3133


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Customizing TOCs: From: Sharon O'Neill

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