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I've spent the past 15 years or so working in "global"
companies, and over the years have found that whenever
possible it is best to avoid both forms. To use an example
that someone else already posted, instead of
I work for a South African company that has in the past few years gone
global. I was taught at University with the help of many research
articles and textbooks to stick to plain english rules especially when
writing technical documentation. To never use 'one' and always use
'you'. But since starting here I had to completely change my style of
writing. According to our Asian Director, the use of 'you' is HIGHLY
inappropriate when writing documentation, it is so severe that they see
it as an insult.