RE: you or he/it

Subject: RE: you or he/it
From: "Joe Malin" <jmalin -at- tuvox -dot- com>
To: "Schutz, Me" <me -dot- schutz -at- thermo -dot- com>, <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 22 Jun 2006 10:57:51 -0700

The May 2006 issue of Technical Communications discusses this issue.

Joe Malin
Technical Writer
jmalin -at- tuvox -dot- com
The views expressed in this document are those of the sender, and do not
necessarily reflect those of TuVox, Inc.

-----Original Message-----
From: techwr-l-bounces+jmalin=tuvox -dot- com -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+jmalin=tuvox -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf
Of Schutz, Me
Sent: Thursday, June 22, 2006 9:08 AM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: RE: you or he/it

On Wed, 21 Jun 2006 08:01:18 -0500 The Beleaguered Tech Writer writes in
...We now have a new Japanese Project Leader who wishes me to create a
completely new, FORMAL format, eliminating you, sprinkling it/he
liberally, and generally, creating a document that (in my opinion only)
would be very difficult to read through, especially for our Target
Audience. (Administrative IT personnel)...

There are several things may be coming into play here...

There is a school of thought in some Japanese businesses that if the
documentation is presented in a form that is too clear, concise, and
easy to understand, the end user can expect little or no support from
the manufacturer. Presenting information in a more round about manner
lets the customer know that the manufacturer will be there to hand-hold
every step of the way.

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