Re: [SPAM] Re: Disaster Recovery Procedures

Subject: Re: [SPAM] Re: Disaster Recovery Procedures
From: Ned Bedinger <doc -at- edwordsmith -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Fri, 23 Jun 2006 15:34:26 -0700

Lou Quillio wrote:

Lyse Tremblay wrote:
because these [DR procedures] are internal to IT and most probably will not be published externally.

IMO, those are famous last words. If your [client?] firm bids on or
wins a government contract, forms a joint venture, merges, is sold
... somebody will ask, "Can we have those those IT disaster recovery
procedures?" Then you're scrambling.

Good eye! And so true. One of the great impetuses for formally documenting processes is that the company is in negotiations for something like Lou has mentioned.
An example from my fascinating case-study files: At a Baby Bell wireless phone division, management decided that the business wasn't profitable and went looking for a buyer. One of the wireless giants became interested, but as a condition of purchase required that all essential business functions be updated, meet their standards, fully documented, etc. Baby Bell ended up having to re-engineer the legacy billing system--the buyer wanted nothing to do with Baby Bell's existing lash-up of undocumented COBOL and expensive big iron. The documentation for the new system was specified by the purchaser, and obviously included a full Disaster Recovery plan for the new billing system.

As techwriter, a disaster recovery plan seemed like a big stand-alone project. I didn't know about the really big enchilada that was going down in the boardroom, but once revealed it made writing Baby Bell's DR plan seem roughly equivalent to Baby getting a shoe shine after buying a whole new wardrobe.
My two summer solstice bits,

Ned Bedinger
doc -at- edwordsmith -dot- com


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Disaster Recovery Procedures: From: Lyse Tremblay
Re: Disaster Recovery Procedures: From: Lou Quillio

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