Quick Poll - Document Change Notes

Subject: Quick Poll - Document Change Notes
From: "Hickling, Lisa (TOR)" <lhickling -at- Express-Scripts -dot- com>
To: "Techwr-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 29 Jun 2006 08:12:55 -0500

Thanks to everyone who responded to my inquiry on Release Notes. I now
have a better idea of how others determine the scope of content for
their notes.

On another subject, perhaps you could also respond to the following
questions on how you document changes to your user guides:

Generally, how do you alert your readers to changes in your end-user
documentation? Do you adopt a need-to-know approach (including
notifications for changes that were specifically requested perhaps by
clients while excluding notes for editorial and quality-related changes)
or do you slug it all in there?

More specifically,

***Do you include a change log in your front matter detailing
modifications to the documents since previous publication? If so, what
types of modifications do you document and to what level of minutia?

***Do you also include an archive of changes spanning several
generations of the product?

Thanks for your input!

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