RE: frustrated

Subject: RE: frustrated
From: "Joe Malin" <jmalin -at- tuvox -dot- com>
To: "iam nobody88" <iamnobody888 -at- yahoo -dot- com>, <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 30 Jun 2006 09:35:44 -0700


I have seen problems with outsourced/offshored technical writing before.
In every case, I brought it to the attention of my manager. I did *not*
say "this writing is terrible, why do we hire these people?" Instead, I
simply pointed out the issues: "This is poorly organized...This
paragraph doesn't use correct grammar...This was not delivered on
time...Tech writer <x> needed help with this issue, which is something
that most junior tech writers should already know...Tech writer <y>
needs a lot of hand-holding."

Are issues like this frustrating? Of course! They should be frustrating
to your manager as well. By noting them, you're showing that you care
about professional writing, and you want to handle the problem, not just
complain about it. Your manager may not be able to do anything either,
of course.

Not everyone who's hired to be a writer (and I include myself) is a
great writer. Some need *lots* of help.


Joe Malin
Technical Writer
jmalin -at- tuvox -dot- com
The views expressed in this document are those of the sender, and do not
necessarily reflect those of TuVox, Inc.

-----Original Message-----
From: techwr-l-bounces+jmalin=tuvox -dot- com -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+jmalin=tuvox -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf
Of iam nobody88
Sent: Friday, June 30, 2006 12:15 AM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: frustrated

I am just a bit dismayed by how things are going over here at my job
(and maybe how things are going for our industry too), that I really
need to vent my concerns. You tech-whirlers can probably relate to what
I'm talking about. Sorry if I must post this anonymously as I know this
can be a sensitive subject for others.


WebWorks ePublisher Pro for Word features support for every major Help
format plus PDF, HTML and more. Flexible, precise, and efficient content
delivery. Try it today!.

Doc-To-Help includes a one-click RoboHelp project converter. It's that easy. Watch the demo at

You are currently subscribed to TECHWR-L as archive -at- infoinfocus -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to lisa -at- techwr-l -dot- com -dot- Visit for more resources and info.


Previous by Author: RE: Bad Bosses Articles
Next by Author: New question about demos - transition effects
Previous by Thread: Re: frustrated
Next by Thread: Re: frustrated

What this post helpful? Share it with friends and colleagues:

Sponsored Ads