TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Couple clarifications to some comments I've received both on and off list.
Before ever making any steps in this direction, we contacted our users
and did a large survey. The survey covered roughly 25% of our users
and had your typical 10% or so response rate. Not the best, but I've
seen worse. Point: I didn't come to you first. I went to the user
(like I should).
The results showed *some interest in *some groups for moving this
direction. Obviously there were *some who opposed the idea. Our
phasing out plan was meant to judge the reaction of our users at each
phase beyond the results of a survey. If our current phase (smaller
manual, better Help) meets with approval (which it has so far), we may
just stay here for a while. Point: Nothing is set in stone.
Personally, I've been rather neutral to the project except that I
think it is an idea worth looking at and exploring. However, if it
doesn't work, it doesn't work. Rigid airships were also interesting
ideas, but I have no intention of letting things go down like the
Hindenburg no matter how "interesting."
Thanks to all who have responded. From what I can tell, most of you
see more red flags than green pastures. Rest assured that your
experiences and wisdom have not fallen on deaf ears, and that I will
remember them as I fly this lead ballon.
Thanks again, and please, keep the thoughts coming.