TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
> How many of you have been asked to document a software application,
> but were not expected to need access to that software?
Regularly. Customers rarely show up with a ready-for-market product - that they'll hold back until the docs are done. If you work in an Agile or XP shop, this seems common. I'm currently creating several manuals for which there are no screenshots, because...there are no screens. The solution was to turn the Tech Writer into a Project Analyst who was involved in all the requirements and similar meetings.