Re: Survey Question

Subject: Re: Survey Question
From: "Cathy MacDonald" <camacdonald -at- core -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 27 Jul 2006 16:58:04 -0500

Yes, I've been asked to document an application to which I didn't have
access. Not only that:

1. I wasn't allowed to speak to the developers, neither in person or on the
phone.

2. The majority of the developers were in Quebec (and I in the U.S.).

3. All the in-house developers and project managers spent most of their
time in Mexico (on another rollout of the same application).

4. As a contract writer, I wasn't allowed to access to the network, the
VPN, or even an in-house phone. I had to bring my own laptop to work but
couldn't connect to the corporate LAN.

5. When I finally insisted that they send me a copy of the progress-to-date
on the application (in French, English, or Spanish) they told me they'd send
me a copy of the application, but I wouldn't be able to access the building
(to use someone else's computer) because of a plant shutdown over Christmas.

And this remains is one of the largest consumer product companies in the
world.

Oy.

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