Robohelp X5 and Broken Links

Subject: Robohelp X5 and Broken Links
From: <bridget -dot- fitzgerald -at- thomson -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 28 Jul 2006 09:32:18 -0500

I edit existing help files in Robohelp for Word. I'm using Robohelp X5
and was upgraded to Office 2003 and Windows 2003 in the past 6 months.
Now, seemingly all of a sudden, when I make any changes to the word file
in Robohelp, I get seemingly random broken links--that aren't random b/c
they are the same broken links every time. For example, I put in a
random carriage return, save and compile, and three broken links appear
to pages I didn't touch. But if I then revert to an earlier copy of the
project files and repeat the process, the same three broken links occur.

The compile window reports no errors, but there is a mysterious message
that reads "Removed broken jumps..."

Has anyone had this problem and know how to solve it? I searched the
Robohelp forum on Adobe's site and found one questionable solution (one
poster said it didn't work) involving turning off "Automatic Style
Update" in Word. I'm going to try this. Any other advice would be much
appreciated. I've already been sitting on updates for the past three
weeks trying to fix this problem. I've uninstalled, reinstalled, tried a
different computer, and still I get the errors. I have about 15 .hlp
files and the problem is occurring in all of them, so I really need a

P.s: Big brother is watching! When I installed robohelp on a laptop and
tried to open Robohelp on both the laptop and my desktop simultaneously,
I got a warning message on my laptop telling me that I couldn't open
Robohelp b/c it was already in use by another user!

Thanks in advance for you help,

Colleen Hemmesch
Thomson West
mailto:colleen -dot- hemmesch -at- thomson -dot- com

WebWorks ePublisher Pro for Word features support for every major Help
format plus PDF, HTML and more. Flexible, precise, and efficient content
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