> -----Original Message-----
> From: Gene Kim-Eng [mailto:techwr -at- genek -dot- com]
> Sent: Monday, July 31, 2006 7:47 PM
> To: Bonnie Granat; 'Siliconwriter'; 'TECHWR-L List'
> Subject: Re: Reviewers who don't review
>
> Nobody is "untouchable." That's why if all the guerilla review
> tactics don't get results the final solution (in some environments
> it might be the first thing to do) is to let the product manager
> (actually, as I described it, the entire team) know that the
> documentation for the product is pretty much done but it's not
> getting released because it hasn't been properly reviewed and/
> or verified and the reviewers and testers have become the
> critical path to product delivery and everybody's on-time
> completion bonuses.
>
> Gene Kim-Eng
>
>
> ----- Original Message -----
> From: "Bonnie Granat" <bgranat -at- granatedit -dot- com>
>
> >I see. Isn't the product manager going to be interested in a
> defective
> > product being delivered to customers? Are you saying that
> the tech support
> > manager is untouchable?
>
>
>
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