RE: MadCap Nightmare

Subject: RE: MadCap Nightmare
From: "Jones, Donna" <DJones -at- zebra -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 10 Aug 2006 15:51:17 -0500

> I suggested that he write up his criticisms and post them to this
> This
> list has been notably quiet with relation to Flare. I thought he might
> find
> others on the list who could relate to, and maybe help him deal with
> concerns he addressed. He was reticent to post the message to the
> for
> reasons that now seem somewhat wise, and I offered to post the message
> him.

Your friend should have posted something along the lines of, "I'm
frustrated because I've had these problems with Flare. Has anyone else
experienced anything like it?" Then he wouldn't have had to be anonymous
about it, and it could have opened the door for an honest discussion
about the product. No one is saying that his frustrations aren't
warranted, just that his method was tactless.

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Re: MadCap Nightmare: From: Frank Ellifsen

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