RE: Desiging your Documentation/Writing Department

Subject: RE: Desiging your Documentation/Writing Department
From: "Mark L. Levinson" <nosnivel -at- netvision -dot- net -dot- il>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Fri, 11 Aug 2006 19:02:46 +0300

Donna writes:
> Plus I've seen how writers who
> are embedded among the engineers tend to go off and do their own thing
> without regard to what other writers in the company are doing.

Aye, there's the rub. If there's no central
techwriting authority and decisions are made
for the writers by different, non-writerly
supervisors, how do the writers achieve
consistency across the company? How do they
achieve quality when their schedules are set,
their training is budgeted, and their work is
judged by supervisors who do not necessarily
have any affinity for technical writing?
What happens when the toolsets of different
departments begin to diverge?

I've seen the results of breaking up a technical
writing department and they are not pretty.

Mark L. Levinson - nosnivel -at- netvision -dot- net -dot- il
Mark discourses to fellow Israeli techwriters at


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