RE: The Documentation Being Put Through Qual Assistance Process

["Sharon Burton" <sharon -at- anthrobytes -dot- com>]

At the risk of sounding like I'm starting a flame war, why can't you meet
the deadlines? If you are scoping and then planning the amount of work, you
should be able to meet the deadlines, because you planned to create enough
docs to fit in the time available.... Just because they have a product
doesn't mean you have to write every little thing about that product.

We work closely with QA at Wonderware and it works fine. Just like
development, we enter a phase where the docs are ready to have CRs logged
against them. Then they log CRs against our docs, we fix it and move on.

But at WW, we follow a development model in int he docs group and that fits
nicely into the QA part.

sharon

Sharon Burton
CEO, Anthrobytes Consulting
951-369-8590
www.anthrobytes.com
Immediate Past President of IESTC

-----Original Message-----
On Behalf Of Ron Hearn

:::Snip:::
Even worse was an attitude toward documentation
that it is a low-level, quasi-secretarial function so there is no reason
that deadlines can't be met nor can there be the smallest error even on
a rough draft. As a lone writer, I have to rely on others' eyes to catch
the things that get past me. I've always found being under Development
works best in that I have easier access to the developers and I'm not
seen as an outsider. Having said that, I don't mind having QA review my
documents as part of the QA cycle. In fact, ideally the documentation
should drive QA, but usually doesn't

Ron



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