RE: Chattiness in manuals

Subject: RE: Chattiness in manuals
From: "Dan Goldstein" <DGoldstein -at- riverainmedical -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 17 Oct 2006 09:30:59 -0400

Hi Sara,

As you say, "maybe it's cultural," but I can't figure out your post (even with the winking icon). Do you *actually* think that most American tech writers write chatty manuals, and that most of them get paid by the word?

On both matters, even a cursory reading of TECHWR-L would prove you wrong.

Best Regards,


> -----Original Message-----
> From: Sara Török
> Sent: Tuesday, October 17, 2006 9:00 AM
> Subject: Re: Chattiness in manuals
> Hi Sarah,
> I would presume the writer is American, because:
> 1. They are very fond of holding 'lectures' or
> telling stories as if they had a live audience
> or as if the text was supposed to be read out
> loud.
> 2. All writers in US of any kind still get
> paid by the word (or so the malicious rumor
> says... ;.)
> Seriously, this style could be fine in a
> tutorial, but in a reference manual, online
> help, or the like - NEVER. I'm looking for an
> answer to my question, a solution to my
> problem, facts, facts, facts. Don't waste my
> time with chitchat, jokes and anecdotes. I'm
> not up for it right now. I'm trying to do my
> job.
> Maybe it's cultural...
> Regards
> Sara

This message contains confidential information intended only for the use of the addressee(s). If you are not the addressee, or the person responsible for delivering it to the addressee, you are hereby notified that reading, disseminating, distributing, copying, electronic storing or the taking of any action in reliance on the contents of this message is strictly prohibited. If you have received this message by mistake, please notify us, by replying to the sender, and delete the original message immediately thereafter. Thank you.


WebWorks ePublisher Pro for Word features support for every major Help
format plus PDF, HTML and more. Flexible, precise, and efficient content
delivery. Try it today!

Easily create HTML or Microsoft Word content and convert to any popular Help file format or printed documentation. Learn more at

You are currently subscribed to TECHWR-L as archive -at- infoinfocus -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to lisa -at- techwr-l -dot- com -dot- Visit for more resources and info.


Re: Chattiness in manuals: From: SaraTörök

Previous by Author: Computerworld's review of Office 2007
Next by Author: RE: If Bill Gates is such a great philanthropist . . .
Previous by Thread: Re: Chattiness in manuals
Next by Thread: RE: Chattiness in manuals

What this post helpful? Share it with friends and colleagues:

Sponsored Ads