Modular Help in Proprietary Software

Subject: Modular Help in Proprietary Software
From: "Brasel, Russell" <russell -dot- brasel -at- hccredit -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 7 Nov 2006 12:07:58 -0600

Good, er, what's left of morning. I'm looking for any advice or
pointers concerning my current project.

I work for a financial (sub-prime lender) company that employs about 130
people. We're in the process of designing a new proprietary software
system for the financial side of the company-collections, credit
approval, customer care, and so forth-and I'm the first technical writer
they have had. One of my jobs-in fact, my primary job-is to create a
help system that we'll embed into our Version 4 (yeah, really original
name) system. That, and writing developer documentation for the
procedures we have not phased out from Version 3.

Right now, I'm using Doc-to-Help Enterprise (latest build), MS Word
2003, Paint Shop Pro XI to build the html help. The source
documentation, if I were to put it into a single word document, would be
well over 50 MB, and that's likely to corrupt. Has anyone here had any
experience in building a modular help system? I'm fairly new to
Doc-to-Help and HATs in general. I think modular help is the best way
to keep the documents small and readily editable in case we change
procedure, the GUI, etc., and also, it will target the information more
accurately: for instance, collections doesn't need the same information
as credit approval, etc.

Any pointers will be greatly appreciated.


Russell G. Brasel

WebWorks ePublisher Pro for Word features support for every major Help
format plus PDF, HTML and more. Flexible, precise, and efficient content
delivery. Try it today!

Easily create HTML or Microsoft Word content and convert to any popular Help file format or printed documentation. Learn more at

You are currently subscribed to TECHWR-L as archive -at- infoinfocus -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.


Previous by Author: RE: Compliance Documents for Daylight Savings
Next by Author: Re: What are you working on?
Previous by Thread: MS Access/Visio
Next by Thread: Re: Modular Help in Proprietary Software

What this post helpful? Share it with friends and colleagues:

Sponsored Ads