RE: NPR story on medicine labeling

Subject: RE: NPR story on medicine labeling
From: "Dan Goldstein" <DGoldstein -at- riverainmedical -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 7 Dec 2006 10:02:59 -0500

I'd go even further. Even if the patients *were* their subordinates, the
doctor and pharmacist would be obligated to provide precise instructions
without being asked. A medicine taken incorrectly can be a poison.

Consider an Army private being trained by an officer or NCO in the use
of a dangerous weapon. The private is a subordinate, not a customer.
Even so, the trainer is obligated to provide precise instructions, in
order to reduce the risk to the trainee.

You are always obligated to take the initiative in communicating risks.
Risk trumps all other relationships.

-- Dan Goldstein

> -----Original Message-----
> From: Dick Margulis
> Sent: Thursday, December 07, 2006 9:37 AM
> To: Abby Klemmer
> Cc: techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: Re: NPR story on medicine labeling
> I heard the same story, but I came away from it with a
> different lesson. At the end, we're told to go to the
> NPR site for a list of five questions we should ask
> every time we're given a prescription. Earlier in the
> story, various healthcare professionals (doctors,
> pharmacists) emphasize that any errors in taking
> medications are the patient's fault.
> What I heard was a complete disconnect from reality.
> It seems to me that if there are five questions we
> should ask every time a med is prescribed, then maybe
> it behooves the doctor and pharmacist to provide that
> information in the first place instead of waiting for
> the minority of informed patients to ask. And it also
> seems to me that blaming patients for medication
> errors gets it backwards. Target has the right idea,
> as does the guy who looked at warning labels; the other
> doctors and pharmacy academics quoted have it wrong
> because they see patients as their subordinates, not
> their customers.

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Re: NPR story on medicine labeling: From: Dick Margulis

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