Re: CNET Editor Death Caused by a Technical Communication Mistake?

Subject: Re: CNET Editor Death Caused by a Technical Communication Mistake?
From: Abby Klemmer <aklemmer -at- factset -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Thu, 7 Dec 2006 10:48:42 -0500

This is such a heartbreaking story.

As far as the tech writing tie-in, regarding usability....

An Oregon friend of mine recently posted in her blog that it is _very_
easy to mistakenly turn onto these roads; and the entrances aren't closed
off in winter, nor are they typically marked with any kind of sign warning
of the possible dangers of proceeding. Furthermore, turning the car around
once you're on some of these roads can be impossible.

So, yes, the roads should be clearly marked on all maps (and online
services like MapQuest) as remote and potentially dangerous, especially in
non-summer months. In addition, I think it would be an essential public
service to post a large sign to that effect at the entrances to these
roads, to warn drivers of what they might be getting themselves into.

I'm reminded of the dangers presented by SCUBA diving in caverns or caves
without adequate cave-diving equipment & training - you can get into very
bad trouble, very quickly, even if you think you're just taking a quick
peek inside. In some dive destinations, underwater signs have been placed
at cave/cavern entrances warning non-trained divers not to venture inside:
http://www.floridacaves.com/GRIMREAPER.jpg

(It's pretty awful, but I have to admit, it's effective.)

Abby Klemmer
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