Starting from scratch

Subject: Starting from scratch
From: "James Barrow" <vrfour -at- verizon -dot- net>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 23 Jan 2007 06:00:22 -0800

One of the downsides of any new job is the degree to which the client
company is "undocumented". This is my word for when a company is literally
starting from scratch in regards to creating, storing, and sharing
documentation.

The first thing that the company needs is a single-source, content
management system. This list's archives should be able to guide me to the
best system for my company.

What I don't recall seeing is a content management system that also has a
job request feature. I think this would be valuable since I will have many
clients from different sites asking me to complete projects for them (and
most will say that theirs is a priority). I'm trying to remember the name
of an app I used a while back that allowed users to send "tickets" in which
they requested a tech writing project, filled out a brief form, and attached
any supporting documents.

Any ideas?

TIA,

Jim

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References:
Re: Tips on Getting Hired: From: Beth Agnew

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