Opening TIFFs from a Browser

Subject: Opening TIFFs from a Browser
From: "Boudreaux, Madelyn" <Madelyn -dot- Boudreaux -at- wolterskluwer -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 6 Feb 2007 12:10:20 -0500

Hi, all:

I am documenting a web-based product that provides TIFF graphic files as
a secondary format. The graphics are provided first as GIFs, but the
user is offered an option to view, download, and print a TIFF for
professional uses. We have run into the expected problems with this: we
cannot control what software and plug-ins the user can access, so we
cannot guess or offer specific suggestions on troubleshooting the TIFFs
if they don't work automatically. Instead, we offer them some suggested
programs or plug-ins.

Question 1: What are the industry standard or, in your experience, good,
free products for viewing TIFFs?

Question 2: Has anyone had any experience using QuickTime in this
fashion? Due to some limitations (some users will access TIFFs on their
own computers, but others will be on library computers and will not be
able to install software at will), a plug-in - particularly a free,
well-known, well-supported one from a trusted source - would be
preferable. Thus, I am leaning toward QuickTime as the primary suggested
solution, but has anyone had bad experiences with it, or other reasons
why this would not be a good choice?

Obligatory "I checked the Archive First" notice: In the archives, I
found a similar question
ml), but the only answer was to convert the graphics to GIFs instead of
asking the user to view the TIFFs. Sage advice in that case, but not in
mine. The TIFF format is hard-coded, and a change to the programming is
not an acceptable answer. (We are hoping to go to PNGs in future
versions of the product, but not yet.)

Thanks in advance!

Madelyn Boudreaux
Technical Writer
Medical Research

Ovid Technologies
9350 South 150 East Suite 200
Sandy, UT 84070-2705

801.304.3435 tel
801.304.3001 fax

Madelyn -dot- boudreaux -at- wolterskluwer -dot- com

Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include single source authoring, team authoring,
Web-based technology, and PDF output.

Now shipping: Help &amp; Manual 4 with RoboHelp(r) import! New editor,
full Unicode support. Create help files, web-based help and PDF in up
to 106 languages with Help &amp; Manual:

You are currently subscribed to TECHWR-L as archive -at- infoinfocus -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.


Previous by Author: RE: Google hits
Next by Author: RE: Opening TIFFs from a Browser
Previous by Thread: RE: Simple(Stupid) CSS Question!
Next by Thread: RE: Opening TIFFs from a Browser

What this post helpful? Share it with friends and colleagues:

Sponsored Ads