QA plan help?

Subject: QA plan help?
From: Geoff Hart <ghart -at- videotron -dot- ca>
To: TECHWR-L <techwr-l -at- lists -dot- techwr-l -dot- com>, Susan Hogarth <hogarth -at- gmail -dot- com>
Date: Mon, 12 Feb 2007 11:01:18 -0500

Susan Hogarth wondered: <<What is the difference between a QA plan and a protocol?>>

Strictly speaking, a "plan" describes what you hope to accomplish and why; a "protocol" describes how you plan to go about accomplishing these goals. However:

<< To me it seems there should be a fdifference, but I've been handed a 'qa plan' to edit that looks more like a (not very detailed) protocol.>>

One of the first things you learn as an editor (and sometimes belatedly learn as a writer) is that words don't always mean what you think they mean. One of the wisest things I ever learned early in my career was to ask my conversation partner just what they heck they really mean. Assuming that we share a definition is rarely a good idea, and can lead to disastrous misunderstandings.

This also works in relationships outside work, by the way. <g>

-- Geoff Hart
ghart -at- videotron -dot- ca / geoffhart -at- mac -dot- com
Coming soon: _Effective onscreen editing_ ( home/onscreen-book.htm)


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QA plan help: From: Susan Hogarth

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