Re: Indexes and PDF Files

Subject: Re: Indexes and PDF Files
From: Jay Maechtlen <techwriter -at- covad -dot- net>
To: "Klasovsky, Nick" <nklasovsky -at- nordson -dot- com>
Date: Tue, 27 Feb 2007 23:41:04 -0800

Klasovsky, Nick wrote:

Nobody addressing this subject has mentioned PDF bookmarks.
We do not include indexes in our equipment manuals, only tables of
contents, because our user surveys have showed us that most of our users
don't know what an index is much less how to use it. Most don't even use
the table of contents, just page-flip until they find what they want.

We publish our printed equipment manuals on the internet as PDF files,
and we bookmark each and every one. We set the file to open with
bookmarks displayed. Our users use the bookmarks to jump to the topics
they need. The primary bookmarks are the topic headings, and by manually
adding bookmarks as needed we can make the bookmarks serve the same
purpose as indexes.
dang- someone with a clue!
very good...

Jay
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References:
RE: Indexes and PDF Files: From: Klasovsky, Nick

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