Re: [TCP] certification (was: ranting STC)

Subject: Re: [TCP] certification (was: ranting STC)
From: John Posada <jposada01 -at- yahoo -dot- com>
To: Susan Hogarth <hogarth -at- gmail -dot- com>, TECHWR-L <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 7 Mar 2007 08:16:05 -0800 (PST)

> > we would have learned from our education was the ability
> > to figure out what references to look in to research the
> > answers to our questions. ...
> Or as I put it in interviews (and this is really my only good
> line):
> "I may not know everything on the subject. But I do know how to
> find out!"

Is this the best from the pespective of those hiring us?

The problem with this is you only get to know what you might already
know exists but you don't know the answer. In effect, where we go to
most resembles a SME who will answer your question but not give you
any more than you ask for.

However, when you know the subject, you can take that question a take
it much farther. Isn't this a more favorable situation?

For example. I'm describing the interaction between two servers. You
configure on one server, which then distributes the configuration
information to multiple servers using something called a dxa (having
nothing to do with bone density scans). Now, unless you know about
Directory Exchange Agents, you can address this topic at a
superficial level. However, if you know the subject, you can include
indepth information as it applies to your particular instance, in a
way that you may never find in the 842 google hits for "directory
exchange agent".

What I'm saying is, don't think that because it is a snappy response,
that it is the answer the other person most wanted to hear. It may be
better than a blank look and a dribble of spit, but you only get a
limited number of times you can use it.

John Posada
Senior Technical Writer

"I think the problem, to be quite honest with you, is that you've never actually known what the question is."

Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include single source authoring, team authoring,
Web-based technology, and PDF output.

Now shipping: Help &amp; Manual 4 with RoboHelp(r) import! New editor,
full Unicode support. Create help files, web-based help and PDF in up
to 106 languages with Help &amp; Manual:

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.

Re: [TCP] certification (was: ranting STC): From: Susan Hogarth

Previous by Author: Re: [TCP] certification (was: ranting STC)
Next by Author: Re: certification
Previous by Thread: RE: certification (was: ranting STC)
Next by Thread: RE: [TCP] certification (was: ranting STC)

What this post helpful? Share it with friends and colleagues:

Sponsored Ads