Typographical conventions

Subject: Typographical conventions
From: Joanne Wittenbrook <jwittenbrook -at- ameritech -dot- net>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Fri, 9 Mar 2007 12:07:26 -0800 (PST)

>The fewer the better. I use bold for user actions (as you described
>them), and sometimes monospace for code. C'est tout.

>Brief system messages can be in quotation marks ("I'm sorry Dave, I'm
>afraid I can't do that.") Long system messages can be in indented
>paragraphs.
---------------------------------

With the easy availablility of font styles, people can get a little font crazed. I use bold for user actions because it makes it easier for users to scan their steps for clues as to the next step while working.

Fonts deliver the message. In a really good document, you are barely aware of the font.
Joanne
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