Re: WebHelp - Robohelp Problems

[rstone75 -at- kc -dot- rr -dot- com]

Hi Susan

You are describing some odd behavior to be sure!

Normally, when you produce WebHelp output, you end up with what I refer
to as a swarm of files. There should not be a single .htm file. There
should be numerous files of that type.

Questions:

1. If you right-click and examine the properties of the WebHelp layout
in RoboHelp, what do you see where it lists the output folder and start
page?

2. Based on the answer to 1 above, have you ensured you are looking in
the correct location?

3. What are the other settings on the various pages of the wizard you go
through to produce WebHelp output? Many of the settings will influence
assorted behaviors in WebHelp.

Cheers... Rick :)

----- Original Message -----
From: Susan Jelus <susan -dot- jelus -at- daytonrcs -dot- com>
Date: Monday, March 12, 2007 8:39 am
Subject: WebHelp - Robohelp Problems
To: techwr-l -at- lists -dot- techwr-l -dot- com
Cc: Paul Race <paul -dot- race -at- daytonrcs -dot- com>

> Hi Everyone,
> 
> I'm having some issues producing and running webhelp with Robohelp 
> X5 (build
> 606), Windows XP, IE6, and I'm hoping someone out there can help me 
> figureout what's wrong.
> 
> A little background:  
> 
> We have been using Robohelp X5 to produce .chm help, and use a fairly
> standard Table of Contents pane on the left to navigate and search. 
> Now we
> are trying to use the same project to produce .htm help instead of 
> the .chm
> file. 
> 
> Here are the problems/questions:
> 
> - The project produces one htm file that combines a TOC with the 1st
> (Welcome) topic. We can copy and change that file to use other 
> topics.  But
> that requires a lot of manual work. Does anyone know how to get 
> Robohelp to
> produce WebHelp that includes the TOC pane for all topics?Robohelp is
> producing .htm files without the Table of Contents (TOC) pane. 
> 
> - The Search function in the Webhelp version of the TOC pane isn't 
> working.It contains a cross reference of words and all topics that 
> contain those
> words, but doesn't include a window that lets you enter a word to 
> search.Does anyone know what's needed to get the little search 
> window up?  
> 
> - The Index in the TOC pane for .htm files is formatted differently 
> than the
> one we had in the .chm file.  It isn't as pretty and displays all 
> topics and
> subtopics at once -- we'd like to get the index that lets you click 
> on a
> topic to display the subtopics. Any ideas?
> 
> - Active content, such as the "click to expand" feature, doesn't 
> really work
> -- a little warning message displays in Internet Explorer, under 
> the menu
> bar.  Does anyone know a way around this, other than not using 
> those "bells
> and whistles" in the webhelp version?
> 
> I hope this is clear and not too much at once.  
> 
> I'm on the digest.  So please reply directly.  Thanks very much for 
> yourhelp.
> 
> Best Regards,
> Susan Jelus
> Technical Publications
> NCR Corporation
> Dayton, Ohio
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> Create HTML or Microsoft Word content and convert to Help file 
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Create HTML or Microsoft Word content and convert to Help file formats or 
printed documentation. Features include single source authoring, team authoring,
Web-based technology, and PDF output. http://www.DocToHelp.com/TechwrlList

Now shipping: Help &amp; Manual 4 with RoboHelp(r) import! New editor,
full Unicode support. Create help files, web-based help and PDF in up
to 106 languages with Help &amp; Manual: http://www.helpandmanual.com

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