Re: Training (was: What would you do? Part 2.)

Subject: Re: Training (was: What would you do? Part 2.)
From: "Gene Kim-Eng" <techwr -at- genek -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 23 Mar 2007 07:58:19 -0700

If this is the help tool I think you're talking about, the
predecessor tool/s also had terrible help. For me the
saving grace was that anytime I picked up the phone
there was always someone on the other end willing
to walk me through the problem.

Gene Kim-Eng

----- Original Message -----
From: "Kevin McLauchlan" <kmclauchlan -at- safenet-inc -dot- com>

> Given that the tool is well into its not-so-early release numbers and that
> it was created by people who worked on a predecessor tool that has a
> dozen-year history, and given that it's a HELP AUTHORING TOOL fergawdsake
> you'd kind of expect the Help portion of it to be robust, comprehensive and
> several other nice adjectives that should obviate the need for basic
> training, yes?


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RE: Training (was: What would you do? Part 2.): From: Kevin McLauchlan

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