The cost of inaccurate technical documentation

Subject: The cost of inaccurate technical documentation
From: "Dan Goldstein" <DGoldstein -at- riverainmedical -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 28 Mar 2007 13:34:47 -0400

This subject comes up occasionally on the list, and we've all seen the
classic examples. Here's another:

Telecommunications entrepreneur Walter Anderson should have been ordered
to repay the federal government $100 million to $175 million. The judge
couldn't issue the order because:

A) The plea agreement with Anderson listed the wrong statute.
B) "Prosecutors omitted any discussion of probation -- a common element
of plea deals -- from Anderson's paperwork." (Source: AP)

So that's just two errors, at an estimated cost of $50 to $87.5 million
per error.

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