Re: The cost of inaccurate technical documentation

Subject: Re: The cost of inaccurate technical documentation
From: <cindy -at- workabledesign -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 30 Mar 2007 11:10:31 -0700

I do not agree with the assertion that legal documents aim to complicate
simple concepts, but I certainly agree with Damien's observation of hope.

In the last few years, I have had the opportunity to work with several
large, bureaucracy-rich and litigiously-conscious governmental agencies on
projects aimed to clarify the legal mumbo jumbo, and effectively eliminate
the use of legalese in interagency contracts. The nearly unheard-of
by-product of this process is an interdependent team of technical writers,
learning professionals and lawyers working together to craft contract
language that the average person can understand. Yes, lawyers -- at least 5
of them who actively invite the technical communicators to edit their
language before anyone signs on the bottom line.

I suppose stranger things have happened -- or could happen!

Cindy Edwards
Instructional Design Consultant
(916) 834-2442


Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include single source authoring, team authoring,
Web-based technology, and PDF output.

Now shipping: Help &amp; Manual 4 with RoboHelp(r) import! New editor,
full Unicode support. Create help files, web-based help and PDF in up
to 106 languages with Help &amp; Manual:

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.


Previous by Author: suggestions appreciated
Next by Author: re: Tech Writers & Educational Material
Previous by Thread: Re: The cost of inaccurate technical documentation
Next by Thread: Re: The cost of inaccurate technical documentation

What this post helpful? Share it with friends and colleagues:

Sponsored Ads

Sponsored Ads