RE: Happy to be a Tech Writer?

Subject: RE: Happy to be a Tech Writer?
From: John Posada <jposada01 -at- yahoo -dot- com>
To: Gordon McLean <Gordon -dot- McLean -at- GrahamTechnology -dot- com>, techwr-l -at- lists -dot- techwr-l -dot- com
Date: Tue, 10 Apr 2007 10:07:29 -0700 (PDT)

> Agreed John. But aren't they still "users" of the software? Our
> first line users/customers are deployment staff. They design,
> configure, build and install our product for our customers.
> However from a "Publications team" point of view, they are
> our 'users'.
> I guess it's a terminology issue then..

I guess, though it would be a stretch. Our Customer Engineers (CEs)
use the software, true, but they also develop custom scripts,
patches, customizations, hot fixes, etc., They are expected to do
these things. Users, OTOH, might create scripts (we have a scripting
language), but not the others and it is not expected of them.

John Posada
Senior Technical Writer

"They say everyone needs goals. Mine is to live forever.
So far, so good."

Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include support for Windows Vista & 2007
Microsoft Office, team authoring, plus more.

Now shipping: Help &amp; Manual 4 with RoboHelp(r) import! New editor,
full Unicode support. Create help files, web-based help and PDF in up
to 106 languages with Help &amp; Manual:

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.

RE: Happy to be a Tech Writer?: From: Gordon McLean

Previous by Author: Re: Happy to be a Tech Writer?
Next by Author: RE: Happy to be a Tech Writer?
Previous by Thread: RE: Happy to be a Tech Writer?
Next by Thread: RE: Happy to be a Tech Writer?

What this post helpful? Share it with friends and colleagues:

Sponsored Ads