Re: This too is technical communication

Subject: Re: This too is technical communication
From: Chris Borokowski <athloi -at- yahoo -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Mon, 4 Jun 2007 07:35:20 -0700 (PDT)

You interpret my comments correctly. If technical
writers want to be more than WTFM on contract, they
must get professional recognition. That does not
happen by relying on a single skill that can be taught
to most English majors and many CS majors.

Where I'm coming from, someone with for example a
Literature degree is expected to have a background in
critical thinking. This skill prepares the student for
a range of careers, including law and technical
writing, and is the "master skill" of the technical
writer, although it is applied through the confused
user emulation filter you detail below.

I believe that if technical writers want longevity,
they'd better get themselves into the professional
slot and out of the WTFM mode really fast. Since the
skills I advocate -- interface design, information
architecture, usability and workflow study -- are
related skills to what a technical writer must do, and
technical writers are the only group with oversight of
both application and user needs, it makes sense we
move in this direction.

--- Ned Bedinger <doc -at- edwordsmith -dot- com> wrote:

> Chris Borokowski wrote:
> > Technical writers link user to goal via product.
> This
> > is where their information architecture skills
> come
> > into play,
> I've been following this discussion and I think that
> Chris is expressing
> a view that technical writers have critical thinking
> skills in the user
> interface department and should be included in that
> UI design effort.

> "Goal-Directed Design necessarily involves
> first-hand research with
> real-world users."
> I am also taken with the first line of tip #6:
> "Interview participants are often selected because
> of their expertise,
> and they may find it difficult to recall what itâ??s
> like /not/ to know
> their domain."

User Interface design blog

Boardwalk for $500? In 2007? Ha! Play Monopoly Here and Now (it's updated for today's economy) at Yahoo! Games.

Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include support for Windows Vista & 2007
Microsoft Office, team authoring, plus more.

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity!

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.

Re: This too is technical communication: From: Ned Bedinger

Previous by Author: RE: This too is technical communication
Next by Author: RE: This too is technical communication
Previous by Thread: Re: This too is technical communication
Next by Thread: Re: This too is technical communication

What this post helpful? Share it with friends and colleagues:

Sponsored Ads