Re: Creating Mac help

Subject: Re: Creating Mac help
From: "Kevin Amery" <kevindamery -at- gmail -dot- com>
Date: Tue, 5 Jun 2007 11:46:32 -0400

On 6/5/07, NANCY HALVERSON <nancy -dot- halverson -at- btopenworld -dot- com> wrote:
> Hey guys,
> I'm looking for information on how to create help for a Mac and PC project that we're currently developing. It's obvious that I'm not a Mac girl, so my questions are pretty basic, but I still can't seem to find the answers in my research (been all over the web and through these archives).
> What kind of help do I need to produce? (Web, HTML?) Has anyone used Flare to produce single-sourced help for both Mac and PC systems? Or, where can I find the answers to these questions????
> Thanks for any guidance...
> Nancy Halverson, Information Developer
> ZOOtech Ltd, Sheffield, UK

If you want PC and Mac support, browser-based help (aka Web help) is
probably your best bet, although as mentioned PDF is also an option.
With web help, as long as the system has a browser the user can access
the help system. (Getting it to display consistently on multiple
browsers can be tricky, but it can be done.)

Flare can create web help, and by way of Word or Frame can produce
PDFs as well.

You might want to check on the HATT list on Yahoo as well, since there
are many people there who deal with help systems regularly.

Until next time...

Kevin Amery

Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include support for Windows Vista & 2007
Microsoft Office, team authoring, plus more.

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity!

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Creating Mac help: From: NANCY HALVERSON

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