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Not much help, I know, but I cannot resist the temptation to share this
from Jon Bosak (of XML fame, but prior to that a major force behind the
documentation efforts at Novell and then Sun).
"... document reuse is not a solvable problem in document delivery but
an intractable problem in document writing - which is, how to retain
sense of logical connection between pieces of information while writing
if your target audience consisted entirely of people afflicted with
Jon Bosak, 2006
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