RE: Most illogical documentation

Subject: RE: Most illogical documentation
From: "Combs, Richard" <richard -dot- combs -at- Polycom -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 29 Jun 2007 15:30:43 -0600

Dori Green wrote:

> Our IT department continues to insist on blasting out a
> "distribution:everybody" e-mail to let us all know that the
> system is working again and we can log back onto our computers.

I once worked at a place where you weren't allowed to call IT, you had
to request help via email. So if you had a network problem, you had to
ask a co-worker who didn't have a network problem to contact IT for you.
This became a bit troublesome when an entire subnet went down.


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
rgcombs AT gmailDOTcom


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RE: Most illogical documentation: From: Dori Green

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