RE: Paths to Seniority - from technical support to technical writ ing?

Subject: RE: Paths to Seniority - from technical support to technical writ ing?
From: Kevin McLauchlan <kmclauchlan -at- safenet-inc -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Thu, 5 Jul 2007 15:20:16 -0400

Sorry. Snipped the wrong name from the quoted message.
That should have been:

"Mary Arrotti opined:"


> Joanne Elizabeth Murphy opined:
>
> > It is *possible* to move into technical writing from technical support.
>
> I'd have to agree with that, given how I started in civilian employment.
>
> I was hired as a production technician (debugging circuit boards and
> systems
> as they were being constructed in a factory), became a lead-hand for the
> techs on the factory floor, then jumped to a third-line tech support
> position (a non-union staff job...woohoo!), shortly after our company was
> bought by a multi-national corp. After a couple of years at that job -
> which
> sometimes involved writing procedures and technotes for the people who
> supported the product at customer sites, I heard about an opening in the
> company's publications dept as a technical writer. I've been mostly one
> o'
> them, ever since, though at a few different companies. Current gig coming
> up
> on nine years.
>
> Yep, I'd say it's at least possible.
>
> Kevin
>
>
>
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Microsoft Office, team authoring, plus more.
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True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
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