Re: Creating X-tremely Context-Sensitive Help

Subject: Re: Creating X-tremely Context-Sensitive Help
From: Chris Borokowski <athloi -at- yahoo -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Mon, 23 Jul 2007 09:17:48 -0700 (PDT)

This is sound advice. Even more, I would meet with your developers to
see if you can create a help system that stores information in a
database and renders on-the-fly into HTML help. HATs are great for
simple help systems, but if you really want in-depth content or
adaptive response, you're going to need to hook your system up to a DB
and have it render a sensible response...

--- Mary Arrotti <mary_arrotti -at- yahoo -dot- com> wrote:

> My advice - since it sounds like you're looking at a similar effort
> - is to meet with your developers. You may be able to piggyback on
> what they're doing - reuse their coding in your help files.
>
> You may also need to move away from RoboHelp - I did. I initially
> produced my dynamic help using Dreamweaver. More recently, I moved to
> AuthorIT. My help output consists of individual html pages and an xml
> file for the table of contents.


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References:
Re: Creating X-tremely Context-Sensitive Help: From: Mary Arrotti

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