Re: The coming predominance of user experience and technicalcommunications

Subject: Re: The coming predominance of user experience and technicalcommunications
From: John Posada <jposada01 -at- yahoo -dot- com>
To: Richard Lewis <tech44writer -at- yahoo -dot- com>, Gene Kim-Eng <techwr -at- genek -dot- com>, techwr-l <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 25 Jul 2007 09:26:32 -0700 (PDT)

You need to get that hearing aid fixed.

Yes, knowing how to ask good questions is valuable. However, it's only valuable because we don't do what we should be doing instead, particularly well...understanding the application and the technology.

I also ask questions. However, I do everything I can to understand the subject before I ask the questions and I'm not particularly proud of asking them...I don't see it as a skill that I'd like to have instead of knowledge.

...and I REALLY don't know how you extended it to the bit about the developers, because they ask lots of questions..get included in their internal discussion lists and wikis and you'd see all the questions they ask each other.

If they aren't including you in group, it's because they know you wouldn't have the answer, so why bother.

John Posada
Senior Technical Writer

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