Former Robohelp / Adobe Support Manager Joins the Madcap Team

Subject: Former Robohelp / Adobe Support Manager Joins the Madcap Team
From: "Barbara Vega" <BarbaraV -at- libertyims -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 7 Aug 2007 10:34:35 -0700

Will there never stop being earthquakes in the Madcap/Adobe arena?

When they say "restructuring at Adobe" it sounds like they had layoffs
to me.

(In my inbox today, from MadCap):

========================================================================
========

FORMER ROBOHELP/ADOBE SUPPORT MANAGER JOINS THE MADCAP TEAM

In our continued commitment to providing the very best technical support
available in the industry, and in support of our increased customer
adoption and growth, we are very pleased to announce that we have
recently hired Var Galpchian as a new addition to the MadCap team.

For those familiar with Var, she was the former long-time RoboHelp
Technical Support and Customer Service Manager for eHelp and continued
to be an integral part of the support organization at Macromedia and
Adobe.

Var joins her former colleagues at MadCap software after a recent Adobe
restructuring of US-based technical support. We are very pleased to
welcome Var back to her original family in helping MadCap provide
customers with world-class support and customer service!

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References:
Knowledge is manufactured?: From: Dan Goldstein
Knowledge is manufactured?: From: Geoff Hart
Re: Knowledge is manufactured?: From: Edwin Skau

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