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Subject:RE: No Time to Read From:linda_sims -at- vanguard -dot- com To:<richard -dot- melanson -at- us -dot- tel -dot- com> Date:Mon, 13 Aug 2007 13:45:52 -0400
Boy, I hope that isn't sarcasm! ;-)
I'm not sure if you can really say I "took it on". It just seemed to me
that Richard was sounding a lot like a SME with information to give who
didn't know how to convey it in a way that others could easily understand.
One of my specialities as a tech writer is extracting useable information
from SMEs like that, and asking simple questions about tiny data points is
one of the methods I use. It's tedious. It can get annoying, and I
generally try to leaven the interrogation with humour. But at the end,
voila! communication has occurred and understandable information has been
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<richard -dot- melanson -at- us -dot- tel -dot- com> wrote on 08/13/2007 01:36:01 PM:
> Wow, I can't believe I am reading this on a professional forum!!
> Thank you Lin for taking this issue on.
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