RE: Graphics vs Text

Subject: RE: Graphics vs Text
From: Evelyn Lee Barney <evbarney -at- comcast -dot- net>
To: Mark the Writer <mdb-career -at- cox -dot- net>, techwr-l <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 15 Aug 2007 16:57:46 -0400

I find it much too easy to assume someone knows where a particular option is. Is it a drop down? If so, under which category? Is it a button? If so, how does one access the toolbar with that button? The question, then, is which is a more elegant description? Is it a graphic, a screen shot, or a some text and symbols? When a person is under the pressure of trying to learn a new application, even the most obvious destinations, such as File, Edit, or View, may seem frustrating to find.

One out of three users seems like a lot of frustration to me, even if an error is easily reversible.

Just my novice opinion.


>> For instance ...
>> Many software option windows have settings where a user is
>> doomed if they make a simple mistake.
>> So I enter in an example of a correct setting and throw in
>> the screen shot.

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RE: Graphics vs Text: From: Mark the Writer

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