RE: Guess what: we suck!

Subject: RE: Guess what: we suck!
From: "Al Geist" <al -dot- geist -at- geistassociates -dot- com>
To: "'Chris Borokowski'" <athloi -at- yahoo -dot- com>, "'TECHWR-L'" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 16 Aug 2007 16:54:17 -0400

Chris Borokowski wrote:

"I don't think the solution is to stop hiring technical writers, but
maybe it is to raise the bar on technical writer standards and the
struggle to get information from SMEs. Technical writing can clearly be
improved. Most manuals I read are somewhere from awful to mediocre. I
can't blame the profession, because that's like saying that all humans
are bad because some litter, maim, smoke menthols and cheat."

I don't smoke or cheat, but I've been to maim (I really like the ocean) and
I littered once before a cuff off the back of the head made me realize the
errors of my ways.....

Okay, seriously, Chris has a point. It is unbelievable how many manuals
border on the mediocre. More importantly, it's unbelievable how many
managers praise those same manuals as being better than their competition.
It shows me that few managers actually read the drivel, most only worry
about having the "Documentation complete" checkbox checked at the end of a
project. I can't place all the blame on them. A large part must be shared by
sales and their impossible promises to customers...."sure we can have a
1,000 page Service Manual completed in two weeks."

And I'm not whining.......

Al Geist
Technical Writing, Help, Marketing Collateral, Web Design and Award Winning
Voice/Msg: 802-872-9190
Cell: 802-578-3964
E-mail: mailto:al -dot- geist -at- geistassociates -dot- com
URL: (Online portfolio and resume)
See also:
URL: (Fine art photographic prints for home or
office and beautiful note cards for all occasions.)


Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include support for Windows Vista & 2007
Microsoft Office, team authoring, plus more.

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity!

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.


Re: Guess what: we suck!: From: John Cook
Re: Guess what: we suck!: From: Chris Borokowski

Previous by Author: RE: Guess what: we suck!
Next by Author: RE: Guess what: we suck!
Previous by Thread: Re: Guess what: we suck!
Next by Thread: RE: Guess what: we suck!

What this post helpful? Share it with friends and colleagues:

Sponsored Ads