RE: term for "numbers and letters but not punctuation or special symbols"

Subject: RE: term for "numbers and letters but not punctuation or special symbols"
From: "Chris Vickery" <cvickery -at- arenasolutions -dot- com>
To: "Jessica Weissman" <Jessica -dot- Weissman -at- hillcrestlabs -dot- com>, "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 24 Aug 2007 09:48:55 -0700

I don't think "characters" is a very technical term, is it? I certainly
use it when I talk about search strings in my user-facing documentation.

Unless you're worried they'll use Rosencrantz and Guildenstern or
something :)

Chris

-----Original Message-----
From: techwr-l-bounces+cvickery=arenasolutions -dot- com -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+cvickery=arenasolutions -dot- com -at- lists -dot- techwr-l -dot- com]
On Behalf Of Jessica Weissman
Sent: Friday, August 24, 2007 9:02 AM
To: TECHWR-L
Subject: term for "numbers and letters but not punctuation or special
symbols"

In our user documentation we want to say something like "the more
letters you enter, the more specific your search results will be".



Our technical reviewers changed this to "characters", which is not
suitable for the audience (it's a consumer product). We originally had
"the more you enter, the better your search results will be" to which
the technical reviewers wanted to add "letters".



Any ideas for a better term than "letters"?



Thanks,



Jessica

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True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
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References:
term for "numbers and letters but not punctuation or special symbols": From: Jessica Weissman

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